Legal Document

fd999 Platform Terms & Conditions

Please read this document carefully before creating an account on fd999. By starting to use the platform, you are considered to have agreed to all these terms.

Last updated: 2026. The latest version of this document shall be considered in effect.

These Terms & Conditions ("Terms") form a legal agreement between the entity operating the fd999 platform and the user. By using the fd999 website (fd999.mom) or any of its services, you fully accept these Terms. If you do not agree with any term, please refrain from using the platform.

fd999 reserves the right to modify these Terms at any time. Continuing to use the platform after any changes will be taken to mean that you have accepted the updated Terms.

Important Warning: This platform is for persons aged 21 and above only. Minors are strictly prohibited from creating an account or using the services.

Account Registration & Eligibility

Registration Eligibility

To create an account on fd999, the following conditions must be met:

  • You must be at least 21 years of age.
  • You must provide accurate and complete personal information.
  • Each person may operate one account only.
  • Accounts may not be transferred to or rented by a third party.
  • Registering under a false identity or someone else's identity is prohibited.

Account Security

You are solely responsible for ensuring the security of your account:

  • Keep your login details (username and password) confidential at all times.
  • Do not give any third party access to your account.
  • If you suspect unauthorised access, notify fd999 support immediately.
  • fd999 will not be held responsible for unauthorised use of an account.

Identity Verification (KYC)

fd999 may request documents to verify a user's identity at any time. Proof of identity may be required via a national ID card, passport, or driving licence. Withdrawals may be suspended until the verification process is complete. Providing false information will result in account closure and the balance may be forfeited.


Deposit & Withdrawal Policy

Deposits

To deposit funds on fd999, the following approved payment methods must be used:

  • Approved mobile banking in Bangladesh: bKash, Nagad, Rocket, Upay.
  • Bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank).
  • The minimum deposit amount is ৳200 for each method.
  • Deposits from third-party sources will not be accepted.
fd999 only accepts deposits from payment methods registered in the account holder's own name.

Withdrawals

  • The minimum withdrawal amount is ৳1,000.
  • Withdrawal processing is generally completed within 30 minutes to 3 hours.
  • Withdrawals are available to verified accounts.
  • It is recommended to withdraw using the same method used for the deposit.

Payment Summary

Item Details
Approved Methods bKash, Nagad, Rocket, Upay, Bank Transfer
Minimum Deposit ৳200 (per method)
Minimum Withdrawal ৳1,000
Withdrawal Processing Time 30 minutes to 3 hours
Currency Bangladeshi Taka (BDT / ৳)

Bonuses & Wagering Requirements

Welcome Bonus

A 200% bonus is available on the first deposit at fd999, up to a maximum of ৳15,000. For example:

  • Deposit ৳1,000 and receive a ৳2,000 bonus — total balance ৳3,000.
  • Deposit ৳16,000 and receive the maximum ৳15,000 bonus — total balance ৳31,000.

The bonus applies once only and is given solely on the first deposit of a new account.

Wagering Requirements

To withdraw bonus funds, they must be wagered 25 times. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

  • Example: ৳2,000 bonus × 25 = a total of ৳50,000 must be wagered before bonus winnings become withdrawable.
  • Bonus funds may not be withdrawn before the wagering requirement is met.
  • Certain games may contribute differently toward meeting the wagering requirement.

General Bonus Terms

All bonus offers at fd999 are subject to the following general terms:

  • One account, one device, one IP address — one bonus per each.
  • Creating multiple accounts to take advantage of bonuses will result in all accounts being closed.
  • The time limit to complete wagering can be found by contacting the bonus offer details.
  • fd999 reserves the right to cancel a bonus if any suspicious or unusual betting activity is detected.
  • fd999 reserves the right to modify or cancel any bonus offer.

Fair Conduct & Prohibited Activities

Prohibited Activities

Any of the following activities is strictly prohibited and may result in immediate account closure:

  • Fraud, hacking, or exploiting software vulnerabilities.
  • Using bots or automated software to play games.
  • Creating multiple accounts for the purpose of abusing bonuses.
  • Money laundering or using funds from illegal sources.
  • Harassing, threatening, or defrauding other users.
  • Exploiting any technical error on the platform.
  • Attempting to complete identity verification using forged documents.

Fair Play Policy

fd999 is committed to ensuring a fair and transparent gaming environment:

  • All game outcomes are determined by an impartial Random Number Generator (RNG).
  • The platform is secured with SSL encryption technology.
  • Player information is kept confidential and is not shared with third parties.
  • If any dispute arises, a complaint can be submitted to fd999 support.
  • fd999 investigates all complaints impartially and works to resolve them.

VIP Program & Responsible Gaming

VIP Membership Terms

fd999's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate increases as you advance to a higher tier:

  • Bronze — up to 0.2% weekly cashback.
  • Silver — up to 0.3% weekly cashback.
  • Gold — up to 0.5% weekly cashback.
  • Platinum — up to 0.6% weekly cashback.
  • Diamond — up to 0.8% weekly cashback.

VIP tier cashback rates and benefits are subject to change. fd999 reserves the right to modify VIP benefits without prior notice.

Responsible Gaming

fd999 takes responsible gaming very seriously. This platform should be used for entertainment purposes only.

  • Set your own limits — on both time and money.
  • If you notice signs of gambling addiction, take a break immediately.
  • Use the account self-exclusion feature if needed.

For more details, visit the Responsible Gaming page.


Intellectual Property & Privacy

Intellectual Property Rights

All content on the fd999 website — logos, designs, graphics, text, software, and game content — is the intellectual property of fd999 or the respective game providers.

  • Copying, modifying, or distributing any content from the platform without permission is prohibited.
  • Limited permission applies for personal, non-commercial use.
  • Legal action will be taken against intellectual property infringement.

Data Privacy

The collection and processing of your personal data is governed by fd999's privacy policy. The key principles are:

  • Data is used solely for providing services and meeting legal obligations.
  • Data is not sold to third parties.
  • You may request to view and correct your data.

For more details, visit the Privacy Policy page.


Technical Matters, Errors & Account Closure

Technical Issues

If a game is disrupted due to internet disconnection or technical issues, fd999 reserves the right to review the bet outcome for that specific session. If any transaction is cancelled due to a technical error, the relevant amount will be returned to the balance.

System Errors

If an incorrect amount is displayed due to a software or system error, fd999 reserves the right to make adjustments according to the correct calculation. Winnings that are clearly displayed in error may be cancelled.

Account Closure

fd999 may close or suspend any account in the following circumstances:

  • Violation of terms and conditions.
  • Fraudulent activity.
  • Providing false information.
  • Failure to meet legal obligations.

Dispute Resolution & Legal Framework

Dispute Resolution Process

For any dispute or complaint, follow the steps below:

  • Step 1: First, contact fd999 directly via live chat or at [email protected].
  • Step 2: Submit a detailed description of the complaint, the relevant transaction ID, and supporting evidence.
  • Step 3: fd999 will investigate each complaint impartially and provide a resolution.
Note: In the event of any dispute, the game history and transaction records held by fd999 will be considered the final evidence.

Applicable Law

These terms and conditions are governed by the relevant applicable laws and regulations. In the event of any legal dispute, the legal procedures of the relevant jurisdiction will be followed.

Limitation of Liability

fd999 will not be held responsible for the following:

  • Loss caused by internet disconnection.
  • Data breaches caused by third parties.
  • Account loss due to user negligence.
  • Service disruption caused by external circumstances.

Contact & Support

Support Services

fd999 is ready to assist users with any questions or issues. Our support team provides service in both Bengali and English.

  • Live Chat: Available 24 hours a day, 7 days a week.
  • Email: [email protected]
  • For any questions regarding the terms and conditions, please contact us through the channels above.

If any part of these terms and conditions is unclear, please contact us before you start using the service.